Contact Us
Reception
+52 9511940926
reservaciones.nativa@gmail.com
Dirección
Calle Vista al Mar s/n, Colonia Bisas de Zicatela cp: 70934, Puerto Escondido, Oaxaca
Do you have any question?
We clarify it for you.
FAQs
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Where is Casa Nativa located?
Casa Nativa is in the heart of Zicatela, Puerto Escondido, just 100 meters from Zicatela beach. Going up El Morro street, the Zicatela cobblestone. Our privileged location allows you to easily explore the best places in Puerto Escondido on foot and enjoy the vibrant local life.
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What types of rooms do you offer and what are their characteristics?
We offer 6 rooms, from cozy options with pool views to exclusive Suites. All have delicious 30 cm memory foam mattresses for a restful sleep, air conditioning, high-speed Wi-Fi, 50” screens, artisanal amenities, coffee makers, delicious coffee, complimentary mezcal, cotton bedding to keep things fresh, as well as Oaxacan textile covers, a divine decoration that combines natural materials and authentic details from Oaxaca.
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Do you accept children or those under 16 years of age?
At Casa Nativa we prioritize the tranquility of our guests and, therefore, we do not accept children under 13 years of age. We want to offer a relaxed and comfortable space, ideal for adults and couples looking to disconnect from daily stress.
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What happens if I need to cancel my reservation?
We understand that plans can change. We have a cancellation policy available, but it varies depending on the dates of your stay and the booking channel. Please review specific terms at the time of your reservation or contact us directly for more details.
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Can I change the dates of my reservation?
Yes, as long as there is availability, we will be happy to help you adjust the dates of your stay. We suggest you contact us in advance to ensure we can make the change.
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What amenities do they offer at Casa Nativa?
All of our rooms include air conditioning, high-speed Wi-Fi, 50-inch TV with streaming platforms, coffee maker, and high-quality bedding. In addition, our facilities have a swimming pool.
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Do you have parking available?
At the moment we do not have private parking, we are building it for you, but you will not have parking problems, and believe me, it is an extremely safe area that your vehicle will not be at risk.
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Do you offer additional services during the stay?
Yes, we are here to make your experience unique. We can help you coordinate local activities, dining recommendations, and any other special requests you may have during your stay at Casa Nativa.
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What makes Casa Nativa different from other accommodations?
Casa Nativa is more than a place to sleep; It is a house full of authentic details, unique design and a relaxed atmosphere. We transformed our childhood home into a cozy space that reflects the essence of Puerto Escondido, ideal to disconnect and enjoy a genuine experience.
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What is the check-in and check-out policy?
What is the check-in and check-out policy?
Check-in begins at 3:00 p.m. and check-out must be done before 12:00 p.m. If you need a special schedule, please contact us in advance and we will do our best to help you based on availability.
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Are they Pet Friendly?
Believe us, this was a difficult decision, we really love pets, I would have loved Casa Nativa to be pet friendly, but we could not guarantee the tranquility of the guests, as well as the care of our facilities, specifically the bedding, so reason we do not accept pets.